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Privacy Policy

Last Updated: August 16, 2026

Welcome to CityOnView (“CityOnView”, “we”, “us”, or “our”). CityOnView is an online platform that helps users discover art exhibitions, galleries, events, and related experiences in their city.

This Privacy Policy explains how we collect, use, store, and protect information when you visit or use our website, CityOnView, including its services, features, and related pages.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use CityOnView, we may collect the following information:

Information You Provide

You may provide information when you:

  • Create an account or register on our website
  • Contact us
  • Subscribe to notifications or newsletters
  • Submit an exhibition, gallery, artist, or event
  • Advertise or promote an exhibition on CityOnView
  • Purchase tickets or other services through our website
  • Submit reviews, feedback, or other content

This information may include your name, email address, phone number, business or gallery information, and other information you voluntarily provide.

Automatically Collected Information

When you visit CityOnView, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Time and date of visits
  • Referring website
  • General location information
  • Website interaction and usage information

We use this information primarily to operate, maintain, secure, and improve our website.

2. How We Use Your Information

We may use information collected through CityOnView to:

  • Provide and operate our services
  • Help you discover exhibitions and galleries
  • Process registrations, bookings, or payments
  • Send service-related communications
  • Send notifications or promotional communications where permitted
  • Respond to enquiries and customer-support requests
  • Publish exhibition or gallery information submitted by organizers
  • Improve our website and user experience
  • Understand website traffic and usage
  • Prevent fraud, abuse, and unauthorized activity
  • Maintain website security
  • Comply with applicable laws and legal obligations

We do not intend to sell your personal information to third parties.

3. Exhibition and Gallery Information

CityOnView may display information about exhibitions, galleries, artists, events, venues, and organizers.

If you submit information for publication on CityOnView, you represent that you have the necessary rights or authorization to provide that information.

Information intended for public display may include exhibition names, gallery names, addresses, event dates, descriptions, images, contact information, and other promotional material.

4. Payments

If CityOnView offers paid services, ticket bookings, advertising, or other transactions, payments may be processed through third-party payment providers.

CityOnView may not directly store complete payment-card information such as full card numbers, CVV numbers, or banking credentials.

Payment providers may collect and process payment information according to their own privacy policies and terms.

5. Cookies and Similar Technologies

CityOnView may use cookies and similar technologies to:

  • Keep the website functioning properly
  • Remember user preferences
  • Understand website traffic
  • Improve website performance
  • Provide relevant features
  • Measure advertising and marketing performance

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Analytics and Third-Party Services

We may use third-party services such as analytics, hosting, security, payment, advertising, communication, or other technology providers.

These providers may process information according to their own privacy policies.

Examples may include services used for website analytics, payment processing, email delivery, security, maps, hosting, and advertising.

Where appropriate, CityOnView may use aggregated or anonymized information for analytics and business purposes.

7. Communications

If you provide your email address or phone number, we may use it to:

  • Respond to your enquiries
  • Provide account-related information
  • Send booking or transaction-related communications
  • Provide important service updates
  • Send newsletters or promotional communications where permitted

You may unsubscribe from promotional communications by using the unsubscribe option provided in the communication or by contacting us.

8. Data Sharing

We may share information with trusted third-party service providers when necessary to operate CityOnView.

These parties may include:

  • Website hosting providers
  • Payment processors
  • Email and communication providers
  • Analytics providers
  • Security providers
  • Advertising and marketing providers
  • Professional advisers
  • Government authorities or law-enforcement agencies where legally required

We do not authorize third parties to use your personal information for purposes unrelated to the services they provide to CityOnView, except where otherwise permitted or required by law.

9. Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, server, or method of transmitting information over the Internet can be guaranteed to be completely secure.

Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining records, resolving disputes, preventing fraud, and complying with legal obligations.

When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

11. Children’s Privacy

CityOnView is not specifically directed toward children under the age required by applicable law to provide consent for online services.

We do not knowingly collect personal information from children without appropriate consent where such consent is legally required.

If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.

12. Third-Party Websites

CityOnView may contain links to third-party websites, galleries, ticketing platforms, payment providers, social-media platforms, or other external services.

We are not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

13. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

  • Request access to information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Withdraw consent where processing is based on consent
  • Opt out of certain promotional communications
  • Raise a concern regarding our handling of your information

To exercise applicable rights, please contact us using the details provided below.

We may need to verify your identity before processing certain requests.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or business practices.

Any updated version will be published on this page with a revised “Last Updated” date.

We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the way CityOnView handles personal information, please contact us:

CityOnView
Email: customer@cityonview.in
Website: CityOnView

We will make reasonable efforts to respond to privacy-related enquiries within a reasonable period.

16. Consent

By using CityOnView, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above, to the extent permitted by applicable law.